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Added 23 June
Loan sharks - understanding the dangers and how you can make a difference
We are delighted to invite you to our FREE webinars about STOPLOANSHARK, which is a government funded initiative that not many of us know about. In fact, our Head of Membership had never heard of them until she attended a local event in West Yorkshire, during Neighbourhood Watch Week this year. The presentation was truly informative, emotionally moving and hopeful. In fact it was so good that we didn't want to keep it to ourselves!
What you can expect at this webinar
We have teamed up with STOPLOANSHARKS to bring to you two FREE webinars on Thursday 17th July. These will be at 1pm and 6pm. No need to attend both, but please try to attend one of them. Each webinar will be 1 hour long.
How to secure your space
Both webinars will be via Zoom and all you need to do is book your free place for the date and time you would like to attend. Spaces are limited, so please ensure that you book early. Please click on the date and time to complete your registration on the Zoom platform. You will be sent a confirmation email following this.
Thursday 17th July 2025 - 1pm Thursday 17th July 2025 - 6pm
If you are unable to attend, but would like to know more about STOPLOANSHARKS, please visit their website: www.stoploansharks.co.uk.
Tell us what you think about Neighbourhood Watch
Neighbourhood Watch's mission is to enable people and communities to be connected, active and safe. Our last strategy laid out three key aims, to be:
- An authoritative voice on crime prevention.
- The most popular way for citizens to engage with their community.
- A contributor to community health and wellbeing.
We want to know how we are doing in delivering these aims, we also want to know what you think about us as an organisation. What do we do well, and what could we be doing better?
Please take our short survey, it only takes five minutes and your insights are really valuable.
Action Fraud: Ticket fraud survey
In April, we launched our new ticket fraud awareness campaign to help people protect themselves against scams.
As part of the Action Fraud scam network, we’d like to hear your thoughts. Your feedback helps shape future alerts and campaigns.
Please click here to complete the survey
Didn’t see the original email? That’s helpful for us to know too — just let us know in the survey.
If you’d like to find out more about Action Fraud or our work around fraud prevention, please feel free to email at nfib.protect@cityoflondon.police.uk.
New quishing alert: £3.5 million lost last year to fraudulent QR codes
Action Fraud is urging people to look out for rogue QR codes, after 784 reports of ‘quishing’ were made to Action Fraud between April 2024 and April 2025, with almost £3.5 million lost.
A new alert has been issued by Action Fraud, warning about quishing, a form of phishing where a fraudulent QR code is scanned, designed to steal personal and financial information. The warning encourages people to stay vigilant and double check QR codes to see if they are malicious, or have been tampered with, before scanning them online or in public spaces.
Action Fraud can reveal that quishing happens most frequently in car parks, with criminals using stickers to tamper with QR codes on parking machines. Quishing also occurred on online shopping platforms, where sellers received a QR code via email to either verify accounts or to receive payment for sold items.
Reports also showed phishing attacks were taking place impersonating HMRC, or other UK government schemes, targeting people with QR codes designed to steal personal and financial details.
What can you do avoid being a victim of quishing?
If you receive a suspicious email, report it by forwarding it to phishing@report.gov.uk
Find out how to protect yourself from fraud: https://stopthinkfraud.campaign.gov.uk
If you’ve been a victim of fraud, report it at www.actionfraud.police.uk or by calling 0300 123 2040. In Scotland, contact Police Scotland on 101.
Romance Fraud
More than £106 million lost in the last year within the UK to romance fraud.
New figures from City of London Police, the National Lead Force for fraud, show that more than £106 million was lost to romance fraud in the UK last year, as the number of victims continues to rise.
Data from the National Fraud Intelligence Bureau (NFIB) reveals a disturbing 9% increase in romance fraud reports in the past year, with 9,449 reports made in the 2024/25 financial year. On average, victims lost £11,222 each—proof of the emotionally devastating and financially ruinous impact of these crimes.
Detective Inspector Duncan Wynn, Head of Central Fraud Unit at Thames Valley Police, said:
“Fraudsters continue to exploit manipulative tactics to their advantage.
Finding love is understandably a very personal matter, but we need to heighten our collective understanding of how romance fraud works to strengthen our wall of defence.
Isolation is a key tactic used to cut off victims from sources of support meaning there are less opportunities for a different perspective other than the fraudster’s own.
Are you speaking to someone online who is encouraging you to back away from family and friends? (Even though they have never met them?)
Have they expressed a negative opinion about you doing anything that doesn’t involve them?
Does the contact seem intense, with extreme declarations of love at odds with the short time you have been speaking to each other?
Whilst it is natural to expect a heightened level of intensity at the start of any relationship, there are subtle signs of control which demonstrate the fraudsters’ tactics do not align with what a healthy relationship looks like.
For those not looking for love, we still have a role to play in looking out for our family/friends/colleagues who may be looking for love.
Do you know someone who has mentioned they have started to talk to someone online?
Does it seems to have taken over their life, to the detriment of all other interests?
Keeping the connection open is key to counteracting isolation.
Learn more about the clever tactics used in our e-book - A guide to spotting romance fraudsters | Thames Valley Police
If you, or someone you know has been targeted, please take a look at our It wasn't you fault, Romance fraud-a practical support guide”
Detective Superintendent Oliver Little, from the City of London Police, said:
"Romance fraud isn’t just a financial crime—it’s a deeply personal betrayal that can leave lasting emotional scars. For the second consecutive year, male victims have slightly outnumbered females, challenging outdated stereotypes about who is affected by these scams.
“Despite this, stigma still surrounds romance fraud victims, often driven by misconceptions that they are foolish or lack judgment. In reality, criminals use sophisticated tactics to manipulate emotions and gain trust, making anyone vulnerable.
“We want to remind everyone that romance fraud can happen to anyone, regardless of gender or background. If something doesn’t feel right in an online relationship, take a step back, verify identities, and seek advice. Speaking up can not only protect yourself, but also help prevent others from being and bring those responsible to justice."
Breaking outdated stereotypes, data reveals that—for the second consecutive year—male victims slightly outnumber female victims, challenging the misconception that romance fraud primarily targets elderly women. However, while more men reported cases, female victims tended to lose larger sums of money. This is likely due to the prolonged engagement with fraudsters, who manipulate emotions over extended periods.
The 50-59 age group experienced the highest financial losses, totalling £22,108,334. This demographic is particularly vulnerable as they often have greater financial resources, are still in the workforce, and may be experiencing personal life changes such as divorce, separation, or the loss of a partner, making them prime targets for fraudsters.
One key tactic used by scammers is ‘love bombing’, where fraudsters overwhelm victims with excessive affection, manipulation, and emotional control to create dependency. Intelligence gathered by City of London Police suggests that nearly twice as many female victims engaged with suspects for a year or more compared to males, indicating a reluctance to believe they’ve been deceived.
Romance fraud isn’t just about losing money—it’s about emotional betrayal, psychological harm, and the erosion of trust. City of London Police urges the public to question suspicious relationships, verify identities, and protect both their hearts and their bank accounts.
How to stay safe from romance fraudsters:
It is important that no matter how long you’ve been speaking to someone online and how much you think you trust them, if you have not met them in person, it’s important that you do not:
Added 11 June
Added 4th June
Don’t get hooked: new warning urges the public to continue reporting phishy emails and texts with 41 million already reported
As of April 2025, the total number of phishing scams reported to the Suspicious Email Reporting Service (SERS) reached over 41 million since its launch in April 2020. This has resulted in 217,000 scams being removed from across 393,395 websites pages by the National Cyber Security Centre.
Insight revealed by Action Fraud shows the top industries impersonated in reported phishing emails were streaming services, tech and telecommunication companies, with some posing as various UK government schemes.
Action Fraud, the national fraud and cyber crime reporting service, launched a phishing awareness campaign to urge the public to beware of phishing scams and report all emails and messages if they look suspicious.
Spam calls and suspicious text messages can be reported too. By using 7726, a free service offered by mobile network providers, customers can forward suspicious text messages, which helps the removal of scam websites and allows networks to block users sending scam text messages. Between April 2020 and April 2025, more than 27,000 scams were removed as a result of being reported using 7726.
Superintendent Amanda Wolf, Head of the National Fraud Intelligence Bureau at the City of London Police, said:
“We know it can be difficult to spot fake messages or tell if a call is genuine. Criminals can change tactics fast and use the technology available to constantly create genuine looking emails and messages or facilitate calls that feel authentic - all designed to trick us and try and steal personal and financial information.
“Every phishing email reported helps us gain a better understanding of the tactics being used and enables us to tackle it head on by identifying malicious URLs trending in phishing emails and texts - they can be taken down and disrupted, preventing further activity. The more reports received, the more people we can protect, preventing them from becoming victims.
“Don’t get caught out, Stop, Think Fraud, and make sure you report suspicious-looking emails or messages if you receive them. You can forward emails to report@phishing.gov.uk, or forward spam text messages to 7726.”
What is phishing?
'Phishing', ‘quishing’ or ‘smishing’ is when criminals use fake emails, text messages, QR codes, or phone calls to trick victims.
The goal of a phishing message is to encourage the victim to click a malicious link, or scan a fraudulent QR code, which usually leads them to a genuine-looking website, designed to make victims part way with their financial and/or personal information. Criminals will use well-known brands or organisations the victim already has a connection with, like a bank or tradesperson, to make fake emails seem genuine and more convincing.
How can you protect yourself?
If you’ve received an email that doesn’t feel right, STOP!
break the contact – don’t reply, click on any links, call any phone numbers or make any payments
check if it’s genuine: contact the organisation directly using an email address or phone number you know is correct, e.g. from your utility bills, via a search engine, on the back of your card or by calling 159 for banks
before you delete the email, forward it to report@phishing.gov.uk
If you’ve received a text message that doesn’t feel right, STOP!
If you’ve received a call that doesn’t feel right, STOP!
For more advice on how to protect yourself from fraud: https://stopthinkfraud.campaign.gov.uk/
If you’ve lost money or provided financial information as a result of a phishing scam, notify your bank immediately and report it to Action Fraud at actionfraud.police.uk or by calling 0300 123 2040. In Scotland, call Police Scotland on 101.